The same twenty questions, answered first time and at any hour.
An agent that works from your real catalogue, prices and terms, qualifies whoever writes in and books a slot with your team when a person is needed.
Start the conversation- Support on web, WhatsApp and email
- Lead qualification
- Booking with your team
- Hand-off to a person
- CRM integration
- Its own panel and interface
Someone who asks and gets no answer does not ask again: they ask someone else.
Today
With us
Replies go out when someone is free
Replies go out at once, August included
The same twenty questions, by hand
The agent answers them from your data
Sales talks to people who will not buy
Conversations arrive already qualified
A decision-tree bot that misses the question
An agent that reads it the way it was written
A widget that breaks when the site changes
A product with its own panel and code
Not everything crosses to the right: a sensitive complaint, a negotiation or an angry customer still belong to a person, and the agent knows how to hand them over. What stays in human hands is decided before it is built, not when it fails.
Start the conversation- Step 01
Call
Thirty minutes. You tell us what your customers ask and where it comes in, and we tell you honestly whether an agent beats a good FAQ.
- Step 02
Diagnosis
We read a real sample of your conversations and measure how much repeats, how long replies take, and what has to stay with a person.
- Step 03
Pilot
One channel, running on your catalogue and terms, measured against real conversations before it opens to everyone.
- Step 04
Operation
It connects to your CRM and calendar, we review every month where it fails, and we adjust it. An agent gets better with use; it is not left alone.
Before you book.
The questions that come up on almost every first call.
An ordinary chatbot follows a decision tree: if the question was not anticipated, it does not understand it. An agent reads the question the way your customer wrote it, answers from your real information and knows when it does not know — and at that point it passes the conversation to your team instead of making something up.
That is the real risk, and it gets designed against rather than hidden. The agent only answers from what is in your information, and when it cannot find something it says so and passes the conversation to a person. On top of that, every month we review a sample of real conversations to see where it fails. None of them is always right; the difference is that you can tell when it does not know.
No. A flow chained together in an automation tool is fine for a demo and breaks when a screen changes or a reply comes back different. What we deliver is a product: the agent, its panel so you can see and correct what it says, its integrations and its code. The code is yours, and any developer can pick it up.
Yes: the assistant in the corner of this page is a customer-facing agent like the ones we build. It knows the studio, how we work and our terms, and when a conversation needs a person it passes you to a call with us. Ask it anything.
Still got one? Write to us and we will settle it before you book anything.
Tell us where it gets stuck.
You get a reply within 24h, from the person who would actually build it. No forms, no sales sequence.
Prefer to write first? hello@providencecrafts.com